2583991 - 360 Multirater form moves to "Completed" despite not having received feedback from all raters

360 Multirater form moves to completed, nevertheless that not all raters have responded

360 Multirater

This is due to misconfiguration:

• min-rater-complete-count>5</min-rater-complete-count validation only works in the signature step of workflow. 
• When the route map does not have signature step and an error message set up, we see that a form is directly routed to completed step despite that the min-rater-complete-count is not met.

In order to prevent this, please make sure the following configuration is included in your 360 Multirater template before launching:

1. Route map needs to have a signature step

2. Make sure you include min-rater-complete-count in your configuration - see below an example:

 <min-rater-count>5</min-rater-count>
 <max-rater-count>10</max-rater-count>
 <min-rater-complete-count>5</min-rater-complete-count>

3. include as well an error message, see below an example:

<min-rater-complete-error-msg><![CDATA["The number of participants - [[ACTUAL_COUNT]] - has less than the minimum of [[EXPECTED_COUNT]] people. Please correct it before moving the document forward."]]></min-rater-complete-error-msg>

4. Workaround for already launched forms would be to send the form back to evaluation stage, so that the other raters can provide feedback

Please note: Only if all the above conditions (point 1 - 3) are met, you will have control over all forms and avoid that a form is completed before all raters have provided feedback.

MTR-2738

min-rater-complete-count min-rater-count min-rater-complete-error-msg , KBA , LOD-SF-MTR , 360 Multi Rater , Problem