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SAP Knowledge Base Article - PreviewSymptom
-
You want to submit an case regarding SAP Contact Center
- know under what component the case should be logged against and which information is required by Product Support to troubleshoot
Read more...
Environment
SAP Contact Center 7.0
Product
SAP Contact Center, cloud edition 1.0 ; SAP Contact Center, on-premise edition 7.0 ; SAP Hybris Service Engagement Center 1.0
Keywords
SAP Contact Center, cases, Perfect, Logging, CRM-CCI, Telephony, troubleshooting , KBA , CRM-CCI , Contact Center Infrastructure , CEC-EC , Engagement Center , Problem
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