SAP Knowledge Base Article - Public

2584523 - Compensation : Personal Statement is getting saved with prefix Null

Symptom

Personal Statement is getting saved with prefix Null before employee Name.

Environment

Successfactors Compensation/Variable Pay

Reproducing the Issue

Step 1: Proxy as user in question.

Step 2: Go to Home > My Employee File > Compensation Statement.

Step 3: Download Variable Pay/Compensation statement  > It will get saved with Prefix Null, Example Null abc 1234.pdf.

Cause

  • "lastname" + "firstname" + username" + "FormName" .pdf is the naming convention used while saving the statement.
  • So if last name is not maintained for the user then system will add Null in place of last name.

Resolution

Please maintain last name in the UDF to avoid this error.

Note: Support Engineers may refer internal for reference jira where Engineering has confirmed above naming convention.

Keywords

personal statement null prefix save employee file , KBA , LOD-SF-VRP-PS , Personal Statements , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core 1711