Symptom
Personal Statement is getting saved with prefix Null before employee Name.
Environment
Successfactors Compensation/Variable Pay
Reproducing the Issue
Step 1: Proxy as user in question.
Step 2: Go to Home > My Employee File > Compensation Statement.
Step 3: Download Variable Pay/Compensation statement > It will get saved with Prefix Null, Example Null abc 1234.pdf.
Cause
- "lastname" + "firstname" + username" + "FormName" .pdf is the naming convention used while saving the statement.
- So if last name is not maintained for the user then system will add Null in place of last name.
Resolution
Please maintain last name in the UDF to avoid this error.
Note: Support Engineers may refer internal for reference jira where Engineering has confirmed above naming convention.
Keywords
personal statement null prefix save employee file , KBA , LOD-SF-VRP-PS , Personal Statements , Problem