SAP Knowledge Base Article - Public

2584708 - Extension Field With Calculation Rule is Not Working in C4C Screens.

Symptom

A computed calculation rule is set for an extension field pointing it to another field, but field is not filled with created calculated rule.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales work center (as example).
  2. Click on Opportunities.
  3. Open any Opportunity.
  4. You have created calculation rule for an extension field abc.
  5. But data is not computed.

Resolution

Calculation rule works for new instance or document which is getting created newly.

For existing records, calculation rule will not be filled.

For more details on how calculation rule works please refer 2794701

Keywords

Extension field, Calculation rule, Calculated field, Calculated computation calculated rule,calculated field,calculated extension field , KBA , BC-DWB-REP-EXT , Extensibility , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions