Symptom
Period end processing ran for a specific time account type.Unfortunately postings are not as expected due to below reasons.
- There was a mistake in PEP rule
- Balance didn't get carry forwarded as we missed creating new account before running PEP
How to correct the posted amount
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SuccessFactors Employee Central
- Time Off
Resolution
Accounts will get closed once you run PEP. Closed accounts will not get considered if pep is re-run.Try below steps to correct the postings
- Correct the PEP rule if there is any mistake
- Create follow up account(new account) if you have not yet created
Follow below steps then
Step 1: Open all the closed accounts.
Get the external code of affected user's time account from administer time page.Copy the code
Navigate to admin center----->Manage time off structures----->Time account--->Search the copied time account code--->Make correction---->Change the value in closed field to "NO"--->Save
Perform imports if you have more number of user's
How to correct time account data via import
1.Navigate to admin center --->Import and export data----->Export data---->Select Time accounts---->Download the file and filter respective time accounts of the affected users
2.Download a fresh time account import template via import and export data--->Copy the data from first file to the new file---->Enter the value FALSE in the column "closed "
3.Import the corrected file via admin center --->import and export data--->Import data---->Time account
Step 2: Delete the period end processing posting
How to delete posting manually
Admin center----->Manage time off structures----->Search the time account--->Make correction---->Click delete icon next to the period end processing posting--->Save
How to delete PEP postings via import
1.Navigate to admin center --->Import and export data----->Export data---->Select Time account details---->Download the file and filter respective time account details of the affected user's
This file do not have a user field so filtering should be done based on the time account.You can use the data from the first time account import file for this .Then filter the time account details of posting type period end processing
2.Export a fresh time account details template , copy the data from first file , add the value Delimit in the column OPERATOR
3.Import the updated file via import and export data
4.You will have to delete the PEP posting of the new accounts too
Delete PEP posting on both old and new accounts(if any)
Step 3:Create a new PEP calendar and simulate
Admin center--->Manage time off calendars---->Create new calendar of type period end processing
Simulate the calendar --->Check the simulation results
Re-run PEP if simulation results looks correct
Keywords
Period end processing pep recalculation posting Carry forward , KBA , LOD-SF-EC-TIM , Time Off , How To