Symptom
Open any Lumira documents and observe it hanging for a long time.
- Sometimes the following error can be seen after Lumira document loading for a long time:
Unknown Error While processing the current request, an exception occurred which could not be handled by the application or the framework. - Following error is recorded in "LS_NODE.LumiraServer_jvm.log" file:
[
***ERROR (:0): OutOfMemoryError: Could not allocate XXXXX bytes
]
java.lang.OutOfMemoryError: Java heap space
Dumping heap to ~/SAP BusinessObjects/SAP BusinessObjects Enterprise XI 4.0/logging/\java_pid12016.hprof ...
Heap dump file created [394245861 bytes in 3.029 secs]
: [11544] 22:34:09 ***ERROR (vmError.cpp:2865): java.lang.OutOfMemoryError: Java heap space - Gets the following error in Windows Event Viewer:
Event ID = 4096
Server Intelligence Agent: server HOSTNAME.LumiraServer stopped unexpectedly. - PID of Lumira server is changed in CMC, which means Lumira server restarted itself.
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Environment
SAP Lumira Server 2.1
Product
Keywords
lumira services, out of memory, log, exception, dashboard, crash, restart, APS , KBA , BI-LUM-SRV-BIP , SAP Lumira Server for BI Platform , BI-LUM-SRV-DEP , Installation, Deployment , Problem
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