2585006 - Sorting of Picklist and Dropdowns with Special Characters and Accents

In a picklist, if the first letter in the word has an accent or a special character, it appears at the bottom of the picklist on the UI

This happens in all languages

• Employee Central – MDF
• Platform – User Management – Picklist

1. Find a Country field in the UI

2. Scroll to the bottom of the dropdown

3. Observe the behaviour

4. Switch Language

5. Perform the same steps

6. Observe the behaviour

This is expected system behaviour due to the use of the standard JAVA sorting class, collator, which is used to sort picklist in SuccessFactors

Each language has its own collator rule

It will sort based upon these rules written in JAVA

The specific rule for each language can be found here

http://www.columbia.edu/cu/help/jdk/docs/api/java.text.Collator.html

Sorting Picklist, Special Characters, Accents, Order of Picklist, Picklist, Dropdowns, PLT-66430 , KBA , LOD-SF-EC-MDF , MDF & EC2MDF Migration , LOD-SF-MDF-PKL , Picklists , LOD-SF-PLT-USR , User Management , Problem

SAP SuccessFactors platform 1711 ; SAP SuccessFactors platform 1802