SAP Knowledge Base Article - Public

2585151 - User search result in Find Users lookup is not sorted alphabetically

Symptom

When you try to add a user to an operator field in a requisition and click on the  Find User link and run a blank search, the users list is displayed in the search results; but the list is not sorted alphabetically.

Reproducing the Issue

  1.  Go to Recruiting
  2.  Open a pre-approved requisition
  3.  Click on the Find User link to add a user in any operator field
  4.  The Find User lookup window opens and the list of users is displayed. This list is not sorted alphabetically.

Cause

Go to Provisioning >> Company Settings >> check if the switch "Person-Employment-User V1 [Not Ready for Sales/Production]" is enabled or not.

 This feature is not yet supported in Recruiting application. So, if this switch is enabled, you might face issues with sorting the search results display.

Resolution

Disable  the "Person-Employment-User V1 [Not Ready for Sales/Production]" switch in Provisioning >> Company Settings for the instance.

Keywords

Find User lookup , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting 1708 ; SAP SuccessFactors Recruiting 1711