SAP Knowledge Base Article - Public

2585172 - How to Display Hiring Manager Name in Panel or Notification - Onboarding 1.0

Symptom

Hiring Manager name does not populate in the field in Onboarding, instead it shows the user ID. See sample screenshot for visual help.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

  • incident_0023_ 10122018_065241.png

Note

Hiring Manager is passed from SAP SuccessFactors Recruiting or External ATS system

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Navigate to SAP SuccessFactors HCM > Onboarding 1.0
  2. Take and open activity of candidate
  3. In the panel where Hiring Manager shows the user ID instead of complete name 

Cause

The field type use for Hiring Manager key is text box.

  • incident_0024_ 10122018_065245.png

Resolution

Instruction

  1. Navigate to SAP SuccessFactors HCM > Onboarding 1.0 > Settings > Panels
  2. Find the target processes and choose the step where the panel is located

    incident_0019_ 10122018_062829.png

  3. Instead of using text box as field type, use 'User List'
  4. In the key properties, add HiringManager and to show the name in the panel, add display key property e.g. HiringManagerFullName

    incident_0020_ 10122018_062910.png

  5. Ensure to select Named User Type as Hiring Manager and what group of users will populate in the dropdown.
  6. Result of the change below

    incident_0022_ 10122018_065007.png

Keywords

Onboarding 1.0, OBD, ONB, Key, Name, Hiring Manager, User ID, Login ID, Panels, Panel, Notification,HiringManagerFullName , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , How To

Product

SAP SuccessFactors Onboarding all versions