SAP Knowledge Base Article - Public

2585270 - How to Request to Increase System Performance for Initial Load

Symptom

You plan to perform initial load in your Cloud for Customer system (C4C) during which you wish to send a large amount of data to C4C.

Environment

  • SAP Hybris Cloud for Customer
  • SAP ERP
  • SAP CRM
  • SAP S4HANA

Resolution

We can request additional performance for the initial load from our Hosting team. In order for us to do that, you need to follow the below steps:

  1. Open an case from the C4C tenant you wish to send the data.
  2. Include the following details regarding the initial load when you open the case:
  • Start date and time
  • End date and time
  • Type and amount of data you plan to send (in case there is more than one type, please, list all of them along with the amount)
  • Confirm C4C system URL

 

Keywords

initial load, performance, increase performance , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

Product

SAP Cloud for Customer core applications all versions