Symptom
- After sapsa password was changed successfully, JSAGENT logs show these errors:
worker ct_connect() failed.
worker jsj__RunSQLJob: jsd_MakeConnection() failed for user sapsa to server <SID>
worker jsj__RunSQLJob() failed for xid xxxxxx
worker Client message: ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed. - Also in dabcockpit log of the collectors we can see error:
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Environment
-
SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
- SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
- SAP NetWeaver (NW) - All versions
Product
SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3
Keywords
sapsa, SYB_JSTASK, password, external login, JSAGENT, 4002, Login failed , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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