Symptom
- Some functions are not working in the 'Manage customer returns' Fiori App.
- Edit Customer Return Order option greyed out.
- Determine Refund button greyed out.
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Environment
- Sales and Distrubution (SD)
- SAP enhancement package for SAP ERP, version for SAP HANA All versions
- SAP Fiori 1.0
- SAP S/4HANA 1610
- SAP S/4HANA 1709
- SAP S/4HANA 1809
- SAP S/4HANA, on-premise edition 1511
- SAP S/4HANA Cloud Public Edition
- SAP S/4HANA Cloud Public Edition 1708
- SAP S/4HANA Cloud Public Edition 1711
- SAP S/4HANA Cloud Public Edition 1605
- SAP S/4HANA Cloud Public Edition 1608
- SAP S/4HANA Cloud Public Edition 1611
- SAP S/4HANA Cloud Public Edition 1702
- SAP S/4HANA Cloud Public Edition 1705
Product
SAP Fiori 1.0 ; SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA Cloud 1605 ; SAP S/4HANA Cloud 1608 ; SAP S/4HANA Cloud 1611 ; SAP S/4HANA Cloud 1702 ; SAP S/4HANA Cloud 1705 ; SAP S/4HANA Cloud 1708 ; SAP S/4HANA Cloud 1711 ; SAP S/4HANA, cloud edition 1503 ; SAP S/4HANA, cloud edition 1506 ; SAP S/4HANA, cloud edition 1511 ; SAP S/4HANA, cloud edition 1603 ; SAP S/4HANA, on-premise edition 1511
Keywords
SD_F1708_CRT_WL_SRV, SD_F2651_CRT_CREATE_SRV, SD_F2652_CRT_REFUND_SRV, SAP_SD_BC_RETURNS_PROC, CustomerReturn, edit, SD_CRT_EDITS1 , KBA , SD-FIO-SLS , Sales Apps , SD-SLS , Sales , SD-FIO-SLS-2CL , Sales Apps (Public Cloud) , SD-SLS-RE , Returns , Problem
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