SAP Knowledge Base Article - Public

2585482 - The Opportunity and Lead 'Status Since' Field is Showing Random Dates

Symptom

When working with Opportunities or Leads the field 'Status Since' is showing random dates.

You might get the warning message "Start date 12.06.2020 is after status since date 27.05.2017" when updating Leads or Opportunities.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Opportunities view.
  3. Open Opportunity ABC (ABC represents the ID of the Opportunity).
  4. Check the field Status Since, you want to understand the reason of this date.

Cause

The field does not show random dates, but shows the date since the last status change.

Resolution

The field Status Since is used to show the date since the Opportunity (or Lead) status was last changed to the current status.

E.g: Status Since value is 25/08/2017 and Status value is 'In Progress', that means that the Opportunity has been in the Status 'In Progress' since 08/25/2017 and has not changed since then.

See Also

If you do not see the 'Status Since' field in the object thing inspector:

  1. Enter Adaptation mode.
  2. Navigate to the relevant object (Sales woc > Opportunity/ Lead view, open any).
  3. Select the header section.
  4. Select the relevant section.
  5. Click 'Add' and from the drop-down, select 'Field'.
  6. Here, find the field 'Status Since' and set the checkbox for 'Add'.
  7. Click Apply.
  8. Leave adaptation mode and refresh the system.

Status_since.png

Keywords

Status Since ; Opportunities ; Dates; Lead; Start date is after status since date , KBA , LOD-CRM-OPP , Opportunity Management , LOD-CRM-LM , Lead Management , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions