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SAP Knowledge Base Article - PreviewSymptom
You have adapted the email templates screen in tickets editing master layout in HTML5. However, when you try to adapt master layout for Fiori/RUI floorplan you receive an error.
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Environment
SAP Hybris Cloud for Customer using Fiori User Interface
Product
SAP Cloud for Customer add-ins 1802 ; SAP Hybris Cloud for Customer add-ins 1711
Keywords
Exception Occured ; Fiori E-mail screen ; Fiori Error , KBA , fiori error , fiori e-mail screen , exception occured , LOD-CRM-SRP-INT , Ticket Interactions , Problem
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