SAP Knowledge Base Article - Public

2585776 - Issues with RMK job link preview on social networks - Recruiting Marketing

Symptom

Recruiters usually post jobs on Social Networks such as LinkedIn, Facebook etc. The normal procedure is to use a short URL that is resolved on the page where jobs from a specific location are offered. In this process, the recruiter normally pastes the link on the publication and a preview link or preview content is presented as shown in the screenshot below. For LinkedIn, in some cases, the location is shown in the preview link. On the other hand Facebook doesn't show the location.

LinkedIn_PreviewLink.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Access the Social Network web site or use an app (e.g. LinkedIn);
  2. Create a new publication;
  3. Before posting it, paste the link to the job;
  4. Verify the preview link.

The preview link should faithfully preview the link's actual content.

Resolution

The link resolution is performed by the social network used to post the jobs.
In the example above, LinkedIn is responsible to analyze the link and create the preview.
If any specific element of the preview (e.g. location) isn't shown correctly, please contact the social network you're using to post jobs.

Keywords

Post Jobs, Social Network, RMK, Recruiting Marketing, LindedIn, Facebook, Short Link, bitly link, location , KBA , LOD-SF-RMK , Recruiting Marketing , LOD-SF-RMK-COR , RMK Core Platform , Problem

Product

SAP SuccessFactors Recruiting all versions