SAP Knowledge Base Article - Public

2585969 - How to Change your question and secret answer in WFA / WFP?

Symptom

This article provides the steps for changing your question ad secret answer, that help you unlock the WFA account if required.

This applies to:

  • Standalone/native WFA/P logins and not to BizX-WFA integrations.
  • Only if you are already able to login. If you are unable to login, please have another admin or SuccessFactors support reset your password.

    Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SuccessFactors WorkForce Analytics / Planning

Resolution

  1. Select the Admin option on the top right corner after logging in to WFA.

    1.jpg
  2. Select 'My Profile'

    2.jpg
  3. Enter your existing password and click 'Continue'

    3.jpg
  4. Change the question and/or answer and click 'Continue' to save changes.

    4.jpg

See Also

Unable to reset Workforce Analytics password

Keywords

Change your question and secret answer, Security Question, Secret Question , KBA , LOD-SF-WFA , Workforce Analytics & Planning , How To

Product

SAP SuccessFactors Workforce Analytics all versions