SAP Knowledge Base Article - Public

2586022 - Registration Connector does not send Registration Notifications

Symptom

When a user is enrolled to a Class using the Registration Connector, they do not receive registration notifications upon enrollment.

Environment

SAP Successfactors Learning

Reproducing the Issue

1. Enroll users into an existing class by using the Registration Connector

2. Users are enrolled

3. But they do not receive any registration email notifications

Cause

This behaviour is following the system design of the connector

Resolution

If you are checking the latest Connector Workbook, you will see that the following is stated there:

[TIP!  This connector does not produce registration emails

Therefore, when users are registered via connector they will not receive any notifications for their enrollment.

See screenshot from the Connector Workbook where the same is also mentioned for the Registration Status ID field:

See Also

2404463 - LMS Connectors - Connector Workbooks FAQ

Keywords

Registration Connector, Connector, Registration, Enrollment, Class, Notification, Registration Notification, Registration Connector does not send Registration Notifications, Registration Notification, Schedule Registrations Connector, Workbook , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions