SAP Knowledge Base Article - Public

2586022 - LMS - Registration Connector does not send Registration Notifications


When a user is enrolled to a Scheduled Offering using the Registration Connector, they do not receive registration notifications upon enrollment.


SAP Successfactors Learning Management System

Reproducing the Issue

1. Enroll users into an existing scheduled offering by using the Registration Connector

2. Users are enrolled

3. But they do not receive any registration email notifications


This is expected behavior.


Attached in this KBA is the "Schedule Registrations Connector Workbook" which is a guide on how you can setup your (Scheduled Offering) Registrations Connector. This is an excerpt from the latest Connector Workbook (1708).

If you go to the KBA, Section 1.1 >> Registration Status ID of the document, you will see that it's stated there that "The connector does not send registration emails."

See screenshot from the Schedule Registrations Connector Workbook (1708):

Registration Connector.PNG

So it's expected that when users are registered via connector, they will not receive any notifications for enrollment.

See Also

2404463 - LMS Connectors - Connector Workbooks FAQ


Registration Connector, Connector, Registration, Enrollment, Scheduled Offering, Notification, Registration Notification, Registration Connector does not send Registration Notifications, Registration Notification, Schedule Registrations Connector Workbook , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-CON , Connectors , Problem


SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711


Schedule Registrations Connector Workbook.docx