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SAP Knowledge Base Article - PublicSymptom
0 is not printed in form if DD1 or MM1 is 0 i.e. if date is 01/01/1978 , here DD1 and MM1 is 0. Same is not printed in Form
Environment
All DC
Reproducing the Issue
Enter Candidate's date of Birth and ensure it should be in format of dd mm yyyy format , eg : 01/01/1985
Complete the NES step and sign the docss
Generated TFN form has date printed as :
dd and mm has 0 value missing
Cause
Configuration need to be modified at Super admin end.
Resolution
Note : Super admin access is needed for this activity.
Value for Data of Birth is fetched from DateOfBirth key
check in Super admin and see what is the value fetched for this key , to do this , navigate to = Super admin => Account => manage Hr data => search for the candidate => search for key
If value is in format of : 1/1/1985 , than DD1 and MM1 keys will capture empty values thus showing empty box in form.
To resolve this , Navigate to :
1. Super admin => Account => forms
2. click on Form name => click on Form Fields on left side under See also
3. find out the key defined for DD1 and MM1 , for eg , in this case : we have defined it as : z_DateOfBirthDD1 and z_DateOfBirthMM1
4. click on the field name and remove value defined in HRDataKey
5. Upon removing HRDataKey , Value field is now editable , add here : {DateOfBirthDD1,ifeq=;0;{DateOfBirthDD1}} and Update.
Note : if you are not able to edit this field , Raise Support case and Support team needs to make this field editable from backend.
6. Repeat the same for MM1 key also . in this eg : we have key as : z_DateOfBirthMM1 and we updated value : {DateOfBirthMM1,ifeq=;0;{DateOfBirthMM1}}
Form needs to be regenerated for changes to reflect.
Keywords
Missing 0 in form , date incorrect , TFN3 date issue , Date has 0 missing , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , Problem
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