SAP Knowledge Base Article - Public

2586069 - Quick Card Shows No Data Maintained

Symptom

On searching employees from Action Search, the quick card doesn't show the Title of the employee.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HXM Suite

Reproducing the Issue

  • Search an Employee via Action Search
  • Hover over the employee to view the quick card
  • In the quick card, the Title of the employee is not displayed instead it shows 'No Data Maintained'.

Cause

There could be 2 causes:

  1. In the UDF, the Title column is not maintained for the employee(s) OR
  2. Permission to Title field is not present

Resolution

  1. Maintain value in the Title column in UDF
  2. Provide Permission to Employee Data -> Title
  3. You may also check if your data model file contains the following lines, if not please add them and import the file into your instance.

<standard-element id="title" max-length="255" required="false" matrix-filter="false">
<label>Current Job Title</label>
</standard-element>

<hris-field max-length="256" id="job-title" visibility="both" required="true">
<label>Job Title</label>

If the target population for this role only includes self - then that means this user can only see his own title and no other title. The Quickcard will show "No data maintained" when the user does not have permission to see the title.

See Also

KBA 2444264 - How to display employee's preferred name in Quick Card and People Search

KBA 2088811 - Quick Cards: Quick cards and how they work

Keywords

No Data quick cards, empty quick Card, no title on quick card , KBA , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions