SAP Knowledge Base Article - Public

2586150 - Incorrect Status of Leads After Migration


Status of Leads appears as Qualified however the source migration data file has Status as Open.

Reproducing the Issue

1) Navigate to Business Configuration workcenter.
2) Click on Implementation Projects view.
3) Show All Projects.
4) Select Open Activity List.
5) Show All Activities and Find Migration of Leads.
6) Select Migrate leads using the migration tool.
7) Select the file and Execute Step by Step migration.

Leads Satus is not updated as per the migration template.
Status as Open in migration template is updated  as Qualified in the system.


When you create a new lead, using migration template or via user interface, once you enter the Qualification Level as To be determined, then the Status of lead will be automatically set to Qualified irrespective of the Status in source template.


This is standard system behavior.


Lead, Migration , KBA , LOD-CRM-LM , Lead Management , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions