Symptom
Some portlets which are available on the Employee Profile aren't available for selection on the Talent Card or do not return data (eg. Competency Portlet).
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Succession & Development
Reproducing the Issue
1. Go to the Admin Center.
2. Under Presentation select 'Manage Talent Cards'.
3. Go to any Talent Card (Succession/Presentation/Calibration) and select 'Add Section'.
4. Select 'Custom Section', the drop-down list doesn't show the portlet (eg. Competency Portlet), as below:
5. Or select 'Custom Section' and select a non supported portlet (eg. Calibration History Portlet) and no data is returned.
Cause
Talent Card doesn't support Competency background Portlet (eg. xml id sysScoreCardCompetenciesPortlet) due to which it is not available in the drop-down list. As a rule of thumb, the Talent Card doesn't support any of the background portlets with xml id 'sysScorecard'. There are also other background portlets which are based on the same framework which not supported for use in the Talent Card, such as the Calibration History Portlet (eg. xml id calibrationHistoryPortlet).
Resolution
Below is a comprehensive but not limited to list of background portlets not supported by Talent Card;
Background Portlet name |
XML ID |
|
sysScoreCardOverviewPortlet |
Contact |
sysScoreCardContactPortlet |
Organization Profile |
sysScoreCardOrgProfilePortlet |
Experience Snapshot |
sysScoreCardExpSnapshotPortlet |
Performance History |
sysScoreCardPerfHistoryPortlet |
Competency Portlet |
sysScoreCardCompetenciesPortlet |
Competency Behavior |
sysScoreCardCompBehaviorPortlet |
Objective Rating |
sysScoreCardObjRatingsPortlet |
Development Objective |
sysScoreCardDevelopmentObjectivesPortlet |
|
|
|
|
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Custom Portlet |
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Keywords
Talent, Card, Portlet, Block, Custom, Section, Configure, Display, People, Employee, Profile, Succession, Calibration, Presentation, Supported, Behavior, COmpetencies, Calibration, Objective, Goal, background portlet , KBA , LOD-SF-SCM-ORG , Succession Org Chart , Problem