SAP Knowledge Base Article - Public

2586323 - Some Portlets not Available or Supported in the Talent Card

Symptom

Some portlets which are available on the Employee Profile aren't available for selection on the Talent Card or do not return data (eg. Competency Portlet).

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors Succession & Development

Reproducing the Issue

1. Go to the Admin Center.
2. Under Presentation select 'Manage Talent Cards'.
3. Go to any Talent Card (Succession/Presentation/Calibration) and select 'Add Section'.
4. Select 'Custom Section', the drop-down list doesn't show the portlet (eg. Competency Portlet), as below:
5. Or select 'Custom Section' and select a non supported portlet (eg. Calibration History Portlet) and no data is returned.

   tc12.png

Cause

Talent Card doesn't support Competency background Portlet (eg. xml id sysScoreCardCompetenciesPortlet) due to which it is not available in the drop-down list. As a rule of thumb, the Talent Card doesn't support any of the background portlets with xml id 'sysScorecard'. There are also other background portlets which are based on the same framework which not supported for use in the Talent Card, such as the Calibration History Portlet (eg. xml id calibrationHistoryPortlet).

Resolution

 Below is a comprehensive but not limited to list of background portlets not supported by Talent Card;



Background Portlet name


                      XML ID      


Overview

sysScoreCardOverviewPortlet

Contact
sysScoreCardContactPortlet

Organization Profile
sysScoreCardOrgProfilePortlet

Experience Snapshot
sysScoreCardExpSnapshotPortlet

Performance History
sysScoreCardPerfHistoryPortlet

Competency Portlet
sysScoreCardCompetenciesPortlet

Competency Behavior
sysScoreCardCompBehaviorPortlet

Objective Rating
sysScoreCardObjRatingsPortlet

Development Objective

sysScoreCardDevelopmentObjectivesPortlet


Learning History

sysLearningHistory


Curricula

sysCurricula


Calibration History Portlet

calibrationHistoryPortlet

Custom Portlet

N/A

Keywords

Talent, Card, Portlet, Block, Custom, Section, Configure, Display, People, Employee, Profile, Succession, Calibration, Presentation, Supported, Behavior, COmpetencies, Calibration, Objective, Goal, background portlet , KBA , LOD-SF-SCM-ORG , Succession Org Chart , Problem

Product

SAP SuccessFactors Succession & Development all versions