You have created Surveys and enabled the Assign Automatically flag in the Activity Plan. Further, in the Routing Rule you have set up to assign the Surveys to sales documents such as Leads, Sales Quotes, Opportunities based on the condition.
SAP Cloud for Customer
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Surveys, Sales Documents, leads, routing rule, activity plan, assign automatically , KBA , LOD-LE-SUR-DEF , Survey definition = design time , Problem
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