SAP Knowledge Base Article - Preview

2586679 - no valid marketing declaration of consent in the customer data (backend)

Symptom

If you open a customers' master data in the Backend, you noticed that there is no valid marketing declaration of consent deposit, even those the customer set the checkbox when he/she bought a ticket in the online shop.

no valid consent_customer data.png


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Environment

SAP Event Ticketing (Online Shop and Backend)

Product

SAP Event Ticketing, cloud edition all versions

Keywords

SAP Event Ticketing, IS-SE-ET, invalide, invalid, not, valid, nicht, valide, Marketing-Einverständinserklärung, Marketing, Mailings, Zustimmung, marketing declaration of consent, confirm, message, email, Bestätigung, , KBA , IS-SE-ET , SAP Event Ticketing , How To

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