SAP Knowledge Base Article - Preview

2586679 - no valid marketing declaration of consent in the customer data (backend)


If you open a customers' master data in the Backend, you noticed that there is no valid marketing declaration of consent deposit, even those the customer set the checkbox when he/she bought a ticket in the online shop.

no valid consent_customer data.png



SAP Event Ticketing (Online Shop and Backend)


SAP Event Ticketing, cloud edition all versions


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