Symptom
When Importing an Opportunity's Follow-Up Ticket using Data Workbench, the opportunity does not display in the Related Items section of the Ticket as a Preceding Item.
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Environment
SAP Hybris Cloud for Customer
Product
SAP Hybris Cloud for Customer add-ins 1711
Keywords
preceding item, predecessor, follow-up ticket, opportunity , KBA , LOD-CRM-SRP , Service Request Processing , How To
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