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2587833 - Live Connection to SAP HANA database stopped working when using SAML SSO authentication

Symptom

  • Connection cannot be established to SAP Cloud Platform database using SSO. The SAML authentication between SAC and HANA has stopped working.
  • No data is being retreived for the charts connecting to SCP using SAML SSO.
  • Basic authentication works with User Name and Password and list of views could be retreived.
  • The certificates in PSE (Personal Security Environment) Store have been touched/renewed/reset or there has been a database restore.


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Environment

  • SAP Analytics Cloud
  • Live Data Connection to SAP Hana Cloud Platform with SSO

Product

SAP Analytics Cloud 1.0 ; SAP HANA 1.0, platform edition

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

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