Symptom
The manage External User Accounts link is is not appearing in Admin Tools even though permissions are set.
Environment
SuccessFactors BizX - Recruiting Management
Reproducing the Issue
1. Grant permission for Manage External user Accounts under Manage Recruiting:
2. Go to Admin Center and search for the Manage External User Accounts - no results:
Cause
Additional setting need to be enabled from the back end.
Resolution
The Manaage External User Accont link will show once the setting "Enable Job Boar Posting" is checked from the backend (Provisioning):
Once the option has been checked, the Manage External User Accounts should now show in Admin Center:
To enable this setting, kindly reach out to your Implementation Partner / Professional Services Team or Create a Cloud Product Support case
Keywords
Manage External User Accounts Permission , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , How To