SAP Knowledge Base Article - Preview

2587929 - Not Possible to Delete Item Lines in a Ticket

Symptom

Error message "The item can't be deleted due to the status of the document." when deleting item lines in a Ticket.


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Environment

SAP Hybris Cloud for Customer.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

delete item line; ticket , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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