Symptom
-
Timeout error after about 3 minutes when testing datastore connection or trying to import a table
-
Errors in the DSOnPremiseAgent logs (%DS_COMMON_DIR%/log/dsod/*)
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SEVERE: fetch request from cloud received error Code: 530, response content: <unique ID>
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SEVERE: Error fetch request from cloud, url=https://<customer specific>.ondemand.com/DSoD/agentmanager/agent_request, agentCUID=<unique ID for agent>;<agent name>com.sap.im.ds.onpremiseagent.exception.CommunicationException: Cloud server exception occurred, log id = <id #>
- Even testing connection to a local file fails with the same errors
- Symptoms are the same on all agent machines
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Environment
SAP Cloud Platform Integration for data services
Product
SAP Cloud Integration for data services 1.0
Keywords
KBA , LOD-HCI-DS , HANA Cloud Integration for Data Services , Problem
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