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2588422 - Error : "Diagnostics agent is not connected to solution manager server, connection status: PARKED_INTO_ISOLATION_ZONE" While Diagnostic Agent is not connecting to Solution Manager Server - Solution Manager 7.2

Symptom

In the log of the Diagnostic Agent smdagent_trace.trc you find the following error :

#1.5#2AFDA5D8534800A800000001000036E80005626B8D660ED3#1515588956851#com.sap.smd.e2edcc.host##com.sap.smd.e2edcc.host#######Thread[ExRun:OutsideDiscovery_1,5,OutsideDiscovery:ExecTG]##0#0#Error##Java###[PhysicalHostPushJob] Exception retrieving DataEnrichment Manager Bean.
[EXCEPTION]
{0}#1#com.sap.smd.server.manager.SMDException: Diagnostics agent is not connected to solution manager server, connection status: PARKED_INTO_ISOLATION_ZONE
at com.sap.smd.util.SMDJNDILookupAgentSideImplementation._lookup(SMDJNDILookupAgentSideImplementation.java:120)
at com.sap.smd.util.SMDJNDILookupAgentSideImplementation.access$100(SMDJNDILookupAgentSideImplementation.java:16)
at com.sap.smd.util.SMDJNDILookupAgentSideImplementation$1.run(SMDJNDILookupAgentSideImplementation.java:39)
at com.sap.smd.agent.connection.P4JNDIContextHelper.executeInSecurityContext(P4JNDIContextHelper.java:150)
at com.sap.smd.util.SMDJNDILookupAgentSideImplementation.lookup(SMDJNDILookupAgentSideImplementation.java:35)
at com.sap.smd.api.util.JNDILookupHelper.lookup(JNDILookupHelper.java:69)
at com.sap.smd.agent.plugins.dcc.job.PhysicalHostPushJob.executeOutsideDiscovery(PhysicalHostPushJob.java:299)
at com.sap.smd.agent.plugins.dcc.job.PhysicalHostPushJob.run(PhysicalHostPushJob.java:257)
at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:47)
at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:781)
at java.lang.Thread.run(Thread.java:763)

#
#1.5#2AFDA5D8534800A800000009000036E80005626B8D719DCF#1515588957607#SMDloggerSystem##SMDloggerSystem#######Thread[ExRun:OutsideDiscovery_1,5,OutsideDiscovery:ExecTG]##0#0#Error##Java###Error occurred in TaskRunner
[EXCEPTION]
{0}#1#java.lang.NullPointerException: while trying to invoke the method com.sap.sup.dataenrichment.api.IDataEnrichmentManager.pushPhysicalHostData(com.sap.sup.dataenrichment.bean.PhysicalHostBean, com.sap.sup.dataenrichment.bean.VirtualHostTable) of a null object loaded from local variable 'dataEnrichmentManager'
at com.sap.smd.agent.plugins.dcc.job.PhysicalHostPushJob.executeOutsideDiscovery(PhysicalHostPushJob.java:515)
at com.sap.smd.agent.plugins.dcc.job.PhysicalHostPushJob.run(PhysicalHostPushJob.java:257)
at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:47)
at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:781)
at java.lang.Thread.run(Thread.java:763)


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Environment

  • Solution Manager 7.1
  • Solution Manager 7.2 

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-DIA-APP , Applications , Problem

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