SAP Knowledge Base Article - Public

2588424 - Item Type does not exist - connector exception


After running a connector, the system throws the following exception: "Item Type does not exist". However, the item type exists in Learning (References > Learning Activities > Item Types).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Learning


The item type inserted in the connector file should have a typo or a space.



To correct it, it is recommended to engage the SAP team that delivers Professional Services or an SAP Certified Partner to review and perform adjustments in the connector configuration. It is necessary to adjust the item type inserted in the connector file.

See Also

Engage Certified Partner to Import Data to SAP SuccessFactors Learning

2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud]

2404463 - SuccessFactors Learning Connector Workbooks FAQs


item, type, connector, exception, typo, space, does, not, exist , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CON , Connectors , Problem


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