2588424 - Item Type does not exist

Symptom

After running a connector, the system throws the following exception: "Item Type does not exist". However, the item type exists in Learning (References > Learning Activities > Item Types).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Cause

The item type inserted in the connector file should have a typo or a space.

Resolution

To correct it, it is recommended to engage the SAP team that delivers Professional Services or an SAP Certified Partner to review and perform adjustments in the connector configuration. It is necessary to adjust the item type inserted in the connector file.

Keywords

item, type, connector, exception, typo, space, does, not, exist , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions