SAP Knowledge Base Article - Public

2588440 - Purchase Order Delivery Address Different From Business Residence Address


System defaults incorrect delivery/ship-to address in the purchase order document different from business residence address which is maintained in organizational management work center


You have updated the Company Address via Org Structure in Organisational Management work center, however the old Delivery Address continues to appear when creating a new Purchase Order.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center
  2. Go to the Purchase Orders view
  3. Select the relevant Purchase Order
  4. Navigate to Items tab and select sub tab Delivery
  5. You can see in correct Ship-To/Delivery address defaulted in the Purchase Order


  1. Go to Purchase Requests and Orders work center.
  2. Go to Common Tasks: New Purchase Order.
  3. Maintain Company ID in "Ship-to Location" of Items tab
  4. Navigate to Delivery sub tab

Notice that the Bill-to Address is the old Delivery Address and has not been updated.


Ship-To/Delivery address will be defaulted based on the Associated Site address which is available under Definitions tab of Org Unit. You have to change the Site Address to see the correct Ship-To address in purchase order document


You can follow the below steps to maintain the correct Ship-To address;

  1. Go to the Go to Organizational Management work center
  2. Go to the Common Tasks & select Edit Org Structures
  3. Locate the relevant Org Unit and navigate to Definitions tab
  4. Select the link in the Associated Site under Business Residence section
  5. Select Edit & update the correct Ship/To / Delivery address
  6. Select Save and Close


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