2588514 - Error Occurs When Changing the Ship-To Address in Outbound Delivery

When changing the Ship-To Address in an Outbound Delivery 123 which is in Not Released status, the following error occurs:

"Save Failed
 You can change the address of the ship-to location, however, you are not permitted to change the country ."

(123 represents Outbound Delivery ID)

SAP Business Bydesign

1. Go to Outbound Logistics work center.
2. Go to Outbound Deliveries view.
3. Search for Outbound Delivery 123. (123 represents Outbound Delivery ID)
4. Choose Edit.
5. Go to General tab.
6. Choose Address Details under Ship-to Address section.
7. In Country/Region field, change Country A to Country B from drop down.
8. Choose Ok.
9. Choose Save.
10. System throws the error message:

"Save Failed
 You can change the address of the ship-to location, however, you are not permitted to change the country."

Once the Outbound Delivery is created, the goods are considered to be packed according to the applicable shipping requirements. Although the system allows minor updates to the Delivery Address (for example, changing the delivery instructions or a nearby address), changing the country is not supported because it would require the warehouse and shipping operations to be reprocessed which is not supported.

This is standard system behavior.

Ship-To address; Outbound Delivery; Country; Region; Shipping Instructions; Country Specific; Warehouse operations; Delivery Address; Save Failed; Goods , KBA , AP-ODP-OD , Outbound Delivery , How To