Symptom
You would like to change the Ship-To address in an Outbound Delivery 999(where 999 is the Outbound Delivery ID) which is in Not Released state.
After you change the Ship-To address, an error occurs:
"You can change the address of the ship-to location, however, you are not permitted to change the country ."
Environment
SAP Business Bydesign
Reproducing the Issue
-
Go to the Outbound Logistics work center.
- Go to the Outbound Deliveries view.
- Show all and search Outbound Delivery 999.
- Click Edit.
- Navigate to the General tab.
- Click on the Ship - To address.
- Change Country A to Country B.
- Click Save.
You receive an error message " You can change the address of the ship-to location, however, you are not permitted to change the country ."
Cause
By the time the Outbound Delivery is created, the goods are already packed as per country specific shipping instructions.
It is late to change the Delivery Address, however the system still allows this for any last minute changes as this may be a small change in the maintained address (such as to leave the delivery with a neighbour.) But changing the country will surely lead to re-doing the warehouse operations hence this is not supported.
Resolution
This is a standard system behavior.
Keywords
Ship-To address, Outbound Delivery, Country,shipping instructions, country specific, warehouse operations, Delivery Address , KBA , AP-ODP-OD , Outbound Delivery , How To
SAP Knowledge Base Article - Public