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2588568 - General error: Database could not be started after a new tenant database has been created


  • A new tenant has been created via "CREATE DATABASE <database_name> SYSTEM USER PASSWORD <SYSTEM_user_password>"
    But starting the database now fails with an error like:
    general error: Database could not be started;start databaseServer for database=X on : myserver:3<instance_number>40 failed
  •  A new tenant has been created via SAP HANA Cockpit. Before creating tenant, all services in SYSTEMDB were working fine, but after creating tenant Webdispatcher service is not running. DB status and messages in the namserver trace are shown as below:

'Active' status of SYSTEM database ==> YES

'Active' status of Tenant database ==> NO

[20347]{100172}[23/1403505] 2018-04-06 10:09:02.119745 e NameServer MDCRequestHandler.cpp(00805) : start databaseServer for database=3 on : myserver:3<instance_number>40 failed (idxFailed=1, idxWaiting=0)

[20347]{100172}[23/1403505] 2018-04-06 10:09:02.119860 e tns_ddl TNSClient.cpp(01008) : start database '3' failed:Database could not be started;start databaseServer for database=3 on : myserver:3<instance_number>40 failed(5709)



  • SAP HANA 1.0
  • SAP HANA 2.0


SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0


unable to, fail to, db does not start, can not start, cannot, can't start, multi tenant, permission, linux, operating system , KBA , HAN-DB , SAP HANA Database , Problem

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