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2588572 - Error Message "The SAP Cloud for Customer Add-In for Microsoft Outlook has not been set up yet"

Symptom

You get the error message "The SAP Cloud for Customer Add-In for Microsoft Outlook has not been set up yet" when logging into Outlook Client-Side Add-In.

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“


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Environment

  • SAP Cloud for Customer
  • SAP Business ByDesign

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Outlook, Error, Outlook Add-In, Scope, Business Configuration, Local E-mail Applications , KBA , LOD-CRM-GW-OUT , Outlook , Problem

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