SAP Knowledge Base Article - Public

2588617 - External Catalog Is Not Accessible


You encounter the error "HTTP Status 400 - Punch-out setup request could not be parsed to cXML" when you to try to access the external catalog XYZ (XYZ refers to catalog name).


SAP Business ByDesign

Reproducing the Issue

  1. Go to Home work center.
  2. Select Self-Services view.
  3. Select Go Shopping option.
  4. Select the catalog XYZ.


If the catalog is an external catalog, you will encounter the issue when the Catalog Parameters are not maintained correctly in the Business Configuration.


Kindly maintain the correct catalog parameters provided by your catalog supplier. Both the Parameter Names and Parameter Values are provided by your catalog provider. You need to maintain the exact details as received from the catalog provider.

To maintain those details, kindly follow the below steps :

  1. Go to Business Configuration work center.
  2. Select Overview view.
  3. Search for External Catalogs activity.
  4. Select the relevant catalog.
  5. Maintain the correct Parameter Names and Parameter values.

Note : catalog will not be accessible even if there are extra spaces.


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