SAP Knowledge Base Article - Public

2588653 - You Cannot Add Visibility Rule to Restrict Users From creating Tax Numbers

Symptom

In the Tax numbers tab of an Account, it is not possible to add a Visibility Rule for the Add button.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Accounts view.
  3. Open any Account.
  4. Go to the Tax Numbers tab.
  5. Select Adapt--->Edit Master Layout.
  6. Hover over the Add button.
  7. There is no option to add a visibility Rule to the button.

Cause

Cloud for Customer only supports visibility rules for 1:1 fields. We do not support rules for List fields, buttons or others texts in the OWL.

The same applies for 'Read Only'.

Resolution

This is the expected system behaviour. Should your business require a change to the system behaviour, we kindly ask you to post this new request on our influencer page: click the user icon at the top of the screen and choose 'Share Your Ideas' / https://influence.sap.com/SAPCloudforCustomer.

Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.

Keywords

Customers, Accounts, Tax Numbers, Add,  button, visibility Rule , KBA , customers , accounts , tax numbers , add , visibility rule , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions