SAP Knowledge Base Article - Public

2588734 - You Are Able To Submit Survey Without Filling Mandatory Fields


When you are submitting a Survey without filling the mandatory fields in visit, no error is thrown and the Survey is submitted successfully.

Reproducing the Issue

  1. Go to the Visits work center.
  2. Go to the Visits view.
  3. Open the Visit ABC (ABC represents visit id)
  4. Go to Survey tab
  5. Select survey row
  6. Click on action wheel - Edit
  7. Do not fill/select mandatory field
  8. Click on Submit

System is not throwing error message and the survey is submitted successfully.


In case of product survey, the check is done at a product level only when it has at least one answer. If you don't have any answers for a product, so no check will be done.


This is system expected behavior.

You at least need to enter a value to validate. otherwise it is considered as not answered and no checks will be done.


Visit, Survey, Mandatory field , KBA , visit, survey, mandatory field , LOD-LE-SUR-EXE , Survey execution = runtime , Problem


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