SAP Knowledge Base Article - Public

2588777 - Manage pending hire error for internal hire with fingerprint 21a9aaff51d03d788f8f069ab21427c3b55f4997

Symptom

An application error appears when performing an internal hire.

Environment

Employee Central: Suite Integration

Reproducing the Issue

  1. Navigate to Admin Center -> Manage Pending Hire.
  2. Select Recruiting.
  3. Find the pending hire and click on Internal Hire.
  4. An application error message will appear.

Cause

We are getting the error since there is no jobInfo data being sent from Recruiting OR none of the jobInfo related fields are configured in transformation template.

Resolution

Send atleast one jobInfo field value from Recruiting. If jobInfo related fields are not configured in transformation template, configure them.

Keywords

ECT-66573, rcmJobInfoEOClone , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem

Product

SAP SuccessFactors HXM Core all versions