SAP Knowledge Base Article - Public

2588818 - Request for internal training

Symptom

When the Learning user is adding a training request, there is no option to enter the costs. The "Costs" option is not available.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

In the Learning user side, click:

  1. Training Planner in the "Links" tile > My Requests > Add Course > Find From Library > Search and select the desired course > Add Course.

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Cause

There are no "Cost Names" related to the user.

Resolution

In the Learning admin side, click:

  1. References > Finance > Cost Names >
  2. Either add a new cost name, applying it to the "User" category, or edit an existing cost name and also apply it to the "User" category and apply the changes.

See Also

2413374 - LMS Training Planner - Knowledge Support and Tips

Training Planner Work Area

Keywords

costs, training, planner, unavailable, commerce, cost, name, finance, user, request , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-USR , User Entity , Problem

Product

SAP SuccessFactors Learning all versions