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SAP Knowledge Base Article - PreviewSymptom
You receive the information message 'Active but inapplicable contract ABC has been found' when creating new Ticket (ABC represents contract name).
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
serial number, contracts, inapplicable, ticket, service, active, inapplicable , KBA , service , ticket , contract , inapplicable , message , create , LOD-CRM-SRP , Service Request Processing , How To
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