After changing either the 'Position' or 'Legal Entity' fields while performing a change in Job Information for a user, the screen fails to complete the change and continually loads
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Employee Central - Job Information
- Employee Central - Position Management
- Employee Central - Position to job Information Sync
Reproducing the Issue
Navigate to a user's Employee Profile > Scroll down to 'Job Information'
- Click on the 'Edit' button > Make a change to either the 'Position' or 'Legal Entity' field
- Note that the screen begins to flicker and will not complete the change
This issue occurs due to a combination of the 'Legal Entity' field being included in the Position to job Information Sync Rule and in Position Management Settings, in the 'UI Customising' tab, 'Use Company Filter for Position in MSS Job Information and History' being set to 'Yes'
In order to resolve the loading issue you will need to either;
A) Under 'UI Customising' in 'Positioning Management Settings', Set 'Use Company Filter for Positions in MSS Job Information and History' to 'No'
B) Remove 'Legal Entity' from the 'Position to Job Information Sync' Rule
To do this;
1. Navigate to Admin Centre > Manage Business Configuration
2. Click on the 'jobinfo' HRIS Element
3. Scroll to the 'Position' field > Click on 'Details'
4. Scroll down to the 'Trigger Rules' section > Select the 'Position to Job Information Sync' Rule
5. Click on Take Action > Make Correction
6. Click on the dropdown on 'Legal Entity' > Delete
- This rule should NEVER be Always True.
- The rule should only be triggered if a position is assigned to the job info, this is done through the IF- Condition of the rule, which must check if the:
Job Information. Position is not equal to Null.
For more information on how Position to job Information Sync is affected by Position Management Settings, please see KBA 2386613.
Job Information, Legal Entity, Position, Edit Job Information, Screen Loading, Position to job Information Sync, Position Management Settings , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-POS , Position Management , LOD-SF-EC-EMP , Employment Information (Employment Details) , Problem