2589112 - Extending "saptools" database via ALTER DATABASE command fails with Error 1105 - SAP ASE

On SAP systems running SAP ASE:

• Error 1105s are reported in the ASE errorlog, on saptools database: Error 1105 Can't allocate space for object 'syslogs' in database 'saptools' because 'logsegment' is full/has no free extents
• Additionally on the AIX platform, there are frequent reports of the error: kernel  WriteFile error: status 32 vsn 140
• When the log space for the saptools database is filled up, one or more of the following symptoms are seen:
• SAP work processes disconnect
• ASE server seems hung
• ASE backupserver disconnects and no scheduled backups go through
• DBACockpit ATM runs are halted
• ASE has to be recycled in order to clear the stalled processes
• The log space does not increase despite following the steps in SAP KBA 1836607
• ALTER DATABASE commands used to increase log space do not work  (SAP Note 1810223)

On systems running non-SAP applications, the following errors are reported in the ASE errorlog as well:

Error: 1105, Severity: 17, State: 7
ERROR: Can't get a new log page in db 2. num_left=2 num_in_plc=2.
Rebuilt syslogs gam for dbid 2
Error: 3475, Severity: 21, State: 7

• SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
• SAP NetWeaver (NW) - All versions
• SAP Adaptive Server Enterprise (ASE) 16.0

saptools, 1105, alter database, CR 778210, 778210, sddone, WriteFile , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BW-SYS-DB-SYB , BW on Adaptive Server Enterprise , Problem