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SAP Knowledge Base Article - PreviewSymptom
When a Service Technician is assigned to a Ticket, no notification is triggered to the Service Technician.
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Environment
SAP Hybris Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
notification, service technician, ticket assignment, assigned to , KBA , ticket agent , service technician , notification , SRD-CC-BTM , Business Task Management , Problem
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