SAP Knowledge Base Article - Public

2589504 - No Records Found When Trying to Preview Third-Party Outbound Delivery

Symptom

You have maintained an Advanced Shipping Notification(ASN) form template for the Country and Language used in the Third-Party Outbound Delivery 999(where 999 is theThird-Party Outbound Delivery) .

However, no template is found when you try to preview the Outbound Delivery.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to Third-Party Order Fulfillment work center.
  2. Select Third-Party Outbound Deliveries view.
  3. Search and Select Outbound Delivery 999
  4. Click Preview.
  5. Select Preview and below message is displayed

    No records found

Cause

Advanced Shipping Notification form is not supported in Third-Party scenarios.

Resolution

Instead of Advanced Shipping Notification, you can use and maintain Delivery Note form template.

Keywords

Advanced Shipping Notification, Delivery Note, ASN, Third Party Outbound Delivery, Third-Party Order Fulfillment , Preview , KBA , AP-ODP-OD , Outbound Delivery , Problem

Product

SAP Business ByDesign all versions