SAP Knowledge Base Article - Public

2589514 - No Records Displaying For Custom Mass Data Run


You have created a Mass Data Run (MDR) in the Cloud Application Studio (SDK), and have generated screens for this MDR. However, no records are displaying in the OWL screen for this Mass Data Run in the frontend.


  • SAP Hybris Cloud For Customer.
  • SAP Business ByDesign.
  • SAP Cloud Application Studio (SDK All Versions).

Reproducing the Issue

  1. Open the Mass Data Run OWL in the frontend.
  2. You will see that it says No Records Found, even though you know there are records for this Mass Data Run.


All the instances of a Business Object (in this case the Mass Data Run Object) are stored in a secondary persistency in the database of the system. This issue occurs when this secondary persistency is not updated, and are therefore the data is not visible in the UI.


  1. Activate the solution.
  2. Activate the .run Mass Data Run file.
  3. Re-test the issue.

If this does not resolve the issue, or if the issue exists in the Production Tenant, create an case and send it to SAP Cloud Product Support. Add this Knowledge Base Article to the case description so that SAP Cloud Support can rule out the above steps as a solution, also kindly provide the permission to reload this Mass Data Run view in the backend within the case.


Mass Data Run, No Records, Empty, No Data, Missing, PDI, Custom , KBA , mass data run , no records , missing data , AP-RC-BDS-MDR , ByDesign Studio Mass Data Run , Problem


SAP Business ByDesign all versions ; SAP Cloud Applications Studio all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions