Symptom
- Following warning/error shows up after SAP Crystal Reports 2016 installation: Module C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\CrystalExtension.dll failed to register
Environment
-
SAP Crystal Reports 2016 SP05
Reproducing the Issue
-
Run the installation of Crystal Reports 2016 SP05
-
There is the Warning at the top of the last screen
Cause
- Missing SAP GUI,
or
- SAP GUI 750 installed (not yet supported)
Resolution
This issue would be fixed in SAP Crystal Reports 2016 SP06 as part of SAPGUI750 support.
Before that:
- If you do not use SAP Toolbar, please ignore the warning because it only impacts SAP Toolbar.
- If you do use SAP Toolbar, please keep using SAPGUI740 until SAPGUI750 is supported.
See Also
Keywords
KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
SAP Crystal Reports 2016