SAP Knowledge Base Article - Public

2589793 - Compensation Worksheet Error: No user found with your searching criteria.

Symptom

When creating a compensation worksheet and searching for an employee, receive an error:

No user found with your searching criteria.

Environment

  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Variable Pay

Reproducing the Issue

  1. Navigate to Admin Center > Compensation Home
  2. Select a template > Select Manage Worksheets > Select Create Worksheets
  3. In Step 3, select Find Employee
  4. Populate the Username field > Search
  5. Receive error

Cause

  • User does not have user search permissions
  • User does not have the subject in their target population
  • Expected behavior if searching for a Concurrent Employment Username

Resolution

User does not have user search permissions

  1. Navigate to Admin Center > Manage Permission Roles
  2. Select the role
  3. Select the Permission... button
  4. Under the User Permissions section, select General User Permission
  5. Check the boxes for the below permissions:
    • Company Info Access
    • User Search

User does not have the subject in their target population

  1. Navigate to Admin Center > Manage Permission Roles
  2. Select the role
  3. Scroll down to Grant this role to...
  4. Review the target populations

Expected behavior if searching for a Concurrent Employment Username

When concurrent employment is enabled on an instance, employees with two employments have two different User IDs. Compensation worksheets currently do not support searching for concurrent employment records.

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Keywords

Concurrent Employment, CMP, VRP, employee search, head of compensation planning, user ID, userID, find user, launch compensation worksheet, launch plan , KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , LOD-SF-VRP-ADM , Admin Tools, Settings, Permissions , LOD-SF-CMP-SCH , Launch Worksheets; Scheduled jobs , LOD-SF-VRP-SCH , Launch Worksheets, Scheduled jobs , Problem

Product

SAP SuccessFactors Compensation all versions