Symptom
You are trying to use the search bar in the Account Hierarchy work center view to locate a child account that's part of one of the hierarchies. However, the system does not return any results.
Environment
SAP Cloud for Customer
Reproducing the Issue
-
Go to the Accounts work center.
- Access the Account Hierarchy work center view.
- Search for any account that is a child in one of the hierarchies.
- System does not show any data.
Cause
This is the expected system behavior.
Resolution
The standard search for Account Hierarchy only fetches top level (parent) accounts. Please use the advanced search option to filter for child accounts.
Keywords
Account Hierarchy, Search, Child , KBA , child , search , account hierarchy , LOD-LE-BP-HIE , Business Partner Hierarchy , How To
Product
SAP Cloud for Customer add-ins all versions