SAP Knowledge Base Article - Public

2590329 - Visits are not Getting Synchronized Into Outlook of the Attendee Involved Party


You Synchronized a Visit, however, the Visit does not display for the role "Attendee".


SAP Hybris Cloud for Customer 1711/04

Reproducing the Issue

  1. Create a Visit in C4C.
  2. Add two roles for this Visit: Organizer and Attendee.
  3. Synchronize this Visit to Outlook.
  4. The visit will not display for the user with role Attendee only for the outlook Organizer.


This is the current system behavior. The Owner of the Visit needs to send update to the Attendees Manually from his Outlook


Visit ; Atendee ; Synchronize , KBA , LOD-CRM-ACT , Activities , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions