SAP Knowledge Base Article - Preview

2590394 - The Wrong Contract is Auto Associated to an Recently Added Item Into Tickets

Symptom

When you add an item to a ticket, a contract is auto assigned to it, even that this item does not belong to the contract.


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Environment

SAP CLOUD FOR CUSTOMER 1711 / 04

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Contract; Item; Ticket; Product; Service and Repair; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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